Viewing the Call History
The NEC
UX-Softphone maintains a Call Log, which provides a historical trace
of the user call activity. Each inbound and outbound call generates a record in
the call log. This information can be used to retrieve details about specific calls
and perform functions such as re-dialing a previous call or playing back a
recorded telephone conversation.
The
following image shows an example of the Call Log window.
To access the Call Log:
·
From
the Windows option on the console main menu, select Call Log.
Operations
that can be performed on the Call Log include the following:
- Re-dialing a
number from the Call Log
- Playing
back a recorded telephone conversation
- Deleting records
from the Call Log
- Sending
a Call Log record or Recording using e-mail
- Printing the Call Log
- Changing the Call Log
layout
- Archiving the Call Log