Initiating a Chat Session

The NEC UX-Softphone provides several different methods to initiate a Chat Session. The Chat function allows the user to start an instant messaging session with another UX-Softphone user, while the BLF/DSS area and Directory Menu provide special features to initiate a chat session.

To initiate a Chat Session:

1. Use the mouse to select Chat on the Function Toolbar.

- OR -

Press the assigned hotkey on the keyboard.

1. Select or enter an extension within the Choose Party menu and select Start to initiate a chat session with the specified user. The following image will be displayed on the participants screen.

2. Enter text in the data entry box on the bottom of the form and press the Send button to transmit the text to the other user.
3. Pressing the Close button will terminate the Chat session and remove the Chat form from both user’s screens.

To initiate a Chat Session using a BLF/DSS key: 

1. Within the BLF/DSS Tab, use the right mouse button to select the user to instant message with.
2. From the pop up menu, select Chat to initiate the chat session.

To initiate a Chat Session from a Directory entry:

Within the Directory menu,

1. Press the right mouse button to select the directory entry to instant message with.
2. From the pop-up menu, select Chat to initiate the chat session.