Sending a Phone Message

The NEC UX-Softphone provides several different methods to send a Phone Message. The Phone Message function allows the user to send a message to a telephone, while the BLF/DSS area and Directory Menu provide special features to initiate a phone message.

To initiate a Phone Message:

  1. Use the mouse to select Phone Msg on the Function Toolbar.

- OR -

Press the assigned hotkey on the keyboard.

Phone Msg.jpg

  1. Select an extension within the Destination menu, select the desired message from the Text menu, and select Send to send the phone message to the specified telephone.  The message will be displayed on the participants telephone and waiting for the user to select a response.
  2. The response will be displayed in the Call Area of the message sender.

 

Phone Msg Response.jpg

 

 

 To send a Phone Message using a BLF/DSS key: 

  1. Within the BLF/DSS Tab, use the right mouse button to select the user to receive the message.
  2. From the pop up menu, select Phone Message to initiate the message.

 

To send a Phone Message from a Directory entry:

Within the Directory menu,

  1. Press the right mouse button to select the directory entry to receive the message.
  2. From the pop-up menu, select Phone Message to initiate the message.