Screen Pop a Contact

The NEC UX-Softphone provides the ability to automatically pop up a screen from a contact manager program when a call is received. This capability requires that the telephone system delivers calling line identification to the desktop. With this function enabled, the NEC UX-Softphone will use the calling line ID to lookup the associated contact within a designated contact manager program.

To setup to screen pop contacts:

  1. On the Tools menu, select the Preferences option.
  2. Select the Screen Pop tab on the Preferences menu.

 

Screen pop.jpg

  1. Select the Contact Manager that is installed on the local PC.

a)     If Microsoft Outlook is selected, then pressing the Settings button allows you to specify the Contact folder within Outlook that will be searched.

b)    If IPK Vertical is selected, then pressing the Settings button allows you to specify the local TCP port for the IPK Vertical listener.

  1. Specify if the screen pop should occur when the phone is ringing or after the call is answered.
  2. Specify if the screen pop should occur for all calls or only incoming external calls.
  3. Press OK to save the settings.