Playing Back a Recorded Telephone Conversation

The Record function is used to capture a telephone conversation from the attendant console and save the recording on the PC. The recording is attached to the Call Log record and indicated by the recording icon () within the Type field.

To playback a recording:

1. Press the right mouse button to select the Call Log record that contains the recording.
2. Select Play from the pop up menu. The Playback window will open and the recording will automatically start playing.

The Playback window provides the following controls:

	Slider bar - advances as the playback progresses. Dragging the slider will change the current playback position within the recording.
Play	Start/resume playback of the recording.
Pause	Suspend playback at the current position.
Stop	Suspend playback and set the current position to the beginning of the recording.