Monitoring the BLF/DSS
Keys
The NEC
UX-Softphone provides on-screen BLF/DSS keys that
provide the same functionality as the attendant add-on module. Each key
represents one phone within the system and displays the current status of the
phone. The indicator on a BLF key is grey when the telephone is idle and
changes to green when the telephone is in use. The BLF image also indicates
when the phone is in Do Not Disturb (Red) and Forwarded (Blue). A flashing
green indicator represents a ringing call. Additionally, the key provides
one-touch access for dialing or transferring calls.
The
system administrator can also set up BLF Groups, which can be used to organize
the extension list into groups of buttons. Each BLF Group is shown as a tab on
the top of the BLF area on the main console screen. By selecting different
tabs, the attendant is able to see the BLF’s that are assigned to that group.
Operations
that can be performed using the BLF/DSS keys include the following: