Customizing Messages and Responses

The NEC UX-Softphone maintains the set of predefined messages and responses at the local PC for each attendant. These messages and responses can be selected later for use in a quick message or a phone message.

To modify the selectable Messages and Responses:

1. On the Tools menu, select the Preferences option.
2. Click on the Quick Message or Phone Message tab within the Preferences menu.
3. Add New or Delete existing messages and responses.
4. Click on OK to save the selectable messages and responses.