Changing the Visible BLF Groups

The user can set up BLF Groups, which can be used to organize the extension list into groups of buttons. Each BLF Group is shown as a tab on the top of the BLF area on the main console screen. By selecting different tabs, the attendant is able to see the BLF’s that are assigned to that group. Each console user has the ability to select which BLF groups are visible on the console.

To specify the visible BLF Groups:

  1. On the Tools menu, select the Preferences option.
  2. Click on the BLF/DSS tab within the Preferences menu.
  3. Select the checkbox for all BLF Groups that are to be visible. The Speed Dial tab can also be enabled through this menu.
  4. Selecting a Group and using the Move Up and Move Down buttons will change the position of the tab for the selected group.
  5. Click on OK to save the BLF/DSS configuration.