Archiving the Call Log

Regular maintenance of the NEC UX-Softphone should include archiving of the Call Log. This operation is beneficial for reducing the number of call records displayed within the application, and therefore, improving access when searching for individual records. The archival process also provides a method of backing up the call history and storing the records off-line for future access.

The archive operation saves the call history to a file using Comma Separated Values (CSV) format. This format can be viewed using a standard text editor or easily imported into a database or spreadsheet program. During the archive operation, the user can specify if the recorded files are to be saved or deleted. If the recorded files are saved, they will be compressed into a zip file, with the same file name as the archived call records.

 

To archive the Call Log:

  1. From the Call Log menu, select the Archive option. This will open the Call Log Archive menu.

call log archive.jpg

  1. Select the Start Date and End Date for the archive. All call log records within this range of dates will be included in the archive and removed from the Call Log tab.
  2. Select either Save voice recordings in .zip to keep the recordings or Delete voice recordings to erase the recordings.
  3. Enter the name of the archive file to be created or use the Browse button to select the file.
  4. Press Archive to open the Archive/Delete from Call Log menu.
  5. Press Yes to create the archive file.