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UX PC Attendant
 
Advanced Call Handling from the Attendant's PC
With the UX PC Attendant, attendants get the convenience and power of advanced call handling capability right from their PC. Display visuals let them know if an extension is in use, idle, call forwarded, or set for do not disturb. In addition, conversations can be recorded, saved, and forwarded as an Email attachment.
PC Attendant Highlights
 
  • Simplified Feature Access
    Easily access all telephony features needed by the attendant including Transfer, Conference, Call Pickup, Park, Page, Barge In, and Night mode setting.
  • BLFs to Monitor Extension Status
    Monitor other extension status through the PC Attendant Busy Lamp Field (BLF) to see who is Busy on a call, forwarded, or unavailable.
  • Quick Transfer
    Quickly transfer calls to someone by simply clicking on a BLF button.
  • Quick Message
    If available, send Quick Messages directly to a telephone display or a PC screen to notify someone of a call or action required.
  • Incoming Call Status
    See all ringing calls on the attendant’s phone and easily move between them.
  • Personal Greeting
    Add a Personal Greeting that automatically gets played to every new caller.
  • Advanced Productivity Features
    Additional advanced productivity features include Call log, Call Recording, Personal Greeting, and Outlook Add-In.
  • Notes
    Place notes in the directory which can show when someone is on vacation or traveling.
The Best Match for the Busy Office
 
The UX PC Attendant is perfect for office environments where a main business number is answered by a receptionist, who then normally transfers the call to a co-worker. The UX PC Attendant is also a great match for high call volume environments where an attendant needs to locate a co-worker quickly, the first time, and then transfer their calls.
   

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